Privacy Policy - Diamond Data PRO

This policy explains what Diamond Data PRO and Hit & Hustle Tracker collect, why, and what you can ask us to do about it.

Last updated: 29 August 2026

Who we are

Diamond Data PRO and Hit & Hustle Tracker are produced by Blacktip Baseball, LLC (“we”, “us”). This policy covers both mobile apps and this website. Questions or requests go to support@diamonddatapro.com.

What we collect

Account information

An email address and authentication credentials, so you can sign in and so the same account works across both apps. If you sign in through Apple or Google, we receive the identifier and email address that service provides.

Team and player data

The roster and performance information you enter or import: player names or identifiers, on‑base and slugging percentages and related statistics, batting orders, quality at‑bat and hustle‑play records, game entries, and any team or coach structure you create. This is the data the apps exist to process.

Subscription status

Whether your subscription is active, which plan it is, and its renewal state. We do not receive or store your payment card details. Purchases are processed entirely by Apple or Google, and we only see the entitlement result.

Technical and usage data

Device type, operating system version, app version, crash and diagnostic reports, and general usage patterns such as which features are opened. This is used to fix defects and decide what to build; it is not used to build advertising profiles.

Messages you send us

If you email us or submit the contact form, we keep the message and your address so we can reply and so we have a record of the issue.

What we do not do

We do not sell your personal information, or your players’ information, to anyone.
We do not share your team data with other coaches, teams, or organizations unless you invite them to it.
We do not use your roster or player data to serve you advertising.
We do not run third‑party advertising networks inside the apps.

Children’s privacy

This deserves direct treatment, because these are youth sports products.

The apps are designed and intended for adults — coaches, managers, and parents. They are not directed to children, and we do not knowingly create accounts for children under 13.

Team rosters will, however, routinely contain information about minors, because that is what a youth baseball roster is. That information is entered by the adult account holder. By entering player information, you confirm you have the authority to do so under your league’s rules and applicable law, including any parental consent your league or jurisdiction requires. We act as a processor of that information on your behalf.

We recommend entering the minimum that makes the apps useful to you. First name and last initial, or a jersey number, works perfectly well for lineup optimization and effort tracking — the math does not need a full legal name.

If you believe a child’s information has been provided to us without proper authority, contact support@diamonddatapro.com and we will delete it.

How we use what we collect

To provide the core functions: optimizing batting orders, recording at‑bats and hustle plays, generating summaries and trends.
To authenticate you and keep your account and teams available across both apps and your devices.
To verify subscription entitlement.
To diagnose crashes and fix defects.
To respond to your support requests.
To send necessary service messages about your account or a significant change to a product. Marketing email, if we ever send any, will be separately opt‑in.

Service providers

We use third parties to run the service — application and database hosting, authentication, crash reporting and analytics, email delivery, and the Apple and Google payment platforms. They receive only what they need to perform their function and are not permitted to use it for their own purposes.

We may also disclose information where we are legally required to, or to protect the rights and safety of users, but we will not hand over your team data casually.

Retention

Account and team data is kept while your account exists, including through a lapsed subscription, so that resubscribing does not mean rebuilding your rosters and losing your season history. Diagnostic and crash data is kept for a shorter period.

You can delete your data at any time from inside the apps, under Account in either one. Each app removes only its own data: deleting in Hit & Hustle Tracker leaves your Diamond Data PRO rosters intact, and the reverse. There is no website login, and nothing on our website can reach your data.

The two apps share a single sign‑in, and neither app’s delete option removes that sign‑in itself. To delete the whole account — both apps’ data, your profile and preferences, and the shared sign‑in — request it at diamonddatapro.com/account-deletion and we will carry it out.

If you cannot use the in‑app option — you have removed the app, changed phones, or cannot sign in — request it at diamonddatapro.com/account-deletion and we will carry it out for you. We confirm the request with the email address on the account before acting on it, and complete it within 30 days of that confirmation.

Your rights

Regardless of where you live, you can ask us to:

Access the personal information we hold about you.
Correct anything inaccurate.
Delete your data — in each app under Account, or with our help via diamonddatapro.com/account-deletion if you cannot reach the app.
Export your team data so you can take it elsewhere.
Object to a particular use, or withdraw a consent you previously gave.

Email support@diamonddatapro.com from the address on the account. We do not charge for these requests and we will not make you argue for them. Depending on your jurisdiction you may also have a right to complain to a data protection authority.

Security

Data is transmitted over encrypted connections and access to production systems is restricted to those who need it. We will be straight with you about the limits of that statement: no service can promise perfect security, and anyone who tells you otherwise is overselling. If a breach affects your data, we will tell you.

International transfers

We operate from the United States and our providers may process data there or elsewhere. If you use the apps from outside the United States, your information will be transferred to and processed in the United States, where data protection law differs from your own.

Changes to this policy

If we change this policy we will update the date at the top. For a change that materially affects how we handle your information, we will notify you in the app or by email rather than quietly editing this page.

Contact

Blacktip Baseball, LLC — support@diamonddatapro.com